Feature

A Portal Every Tenant Can Use Without Downloading Anything

Every tenant you add in KodiBase gets a unique link that works in any mobile browser. They tap it, pay, check their balance, download receipts, and report issues — without creating an account or installing an app.

Key capabilities

  • Unique link per tenant — secure, no login, no app download
  • Tenants can view their current balance and full payment history
  • Submit M-Pesa confirmation codes to record payments
  • Download PDF receipts for any confirmed payment
  • Report maintenance issues directly through the portal
  • Read announcements and notices from the landlord

App fatigue is real. Asking tenants to download and install another app — create an account, remember a password, update it when it asks — is friction that reduces adoption. And if your tenants do not use the portal, you do not get the benefit of a clean payment record.

KodiBase tenant portals work differently. Every tenant gets a unique, private link — the kind you share once over WhatsApp. They tap it on their phone, it opens in their mobile browser, and they see their rent status immediately. No account. No password. No install.

From their portal, a tenant can check their current balance, see which months they have fully paid and which are outstanding, pay and submit an M-Pesa confirmation code, download a PDF receipt for any payment, report a maintenance issue, and read any notices or announcements you have sent.

For landlords, the benefit is cleaner records. Tenants who use the portal submit their own confirmations, reducing the back-and-forth on WhatsApp. Maintenance issues land in your dashboard as trackable tickets instead of buried chat messages.

The portal link is permanent and specific to each tenant. You share it once — via WhatsApp, SMS, or printed on a move-in document — and tenants use it throughout their tenancy. You can regenerate the link at any time from your dashboard if needed.

Frequently asked questions

Do tenants need to create an account or remember a password?

No. Each tenant receives a unique link that opens their portal directly in any mobile browser. There is no account creation and no password. You share the link once and tenants use it for their entire tenancy.

Is the tenant portal secure if it requires no login?

Yes. Each portal link contains a unique token specific to that tenant. It cannot be guessed or enumerated. If a link is shared accidentally, you can regenerate it from your dashboard instantly.

Can tenants report maintenance issues through the portal?

Yes. Tenants can submit maintenance requests directly from their portal. Each request becomes a tracked ticket in your KodiBase dashboard with status, history, and notes.

What does the tenant portal cost?

Tenant portals are included in all KodiBase plans. The Starter plan is KES 2,500 per month for up to 15 units, and the Pro plan is KES 5,000 per month for up to 40 units.

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